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FREQUENTLY ASKED QUESTIONS
How long does it take to receive my order?
Typically, the production and estimated delivery of floor mats or boot mats in Europe take 4–10 working days. During peak seasons or due to logistics carrier delays, delivery times may slightly vary. Rest assured, customers are promptly informed of any scheduling changes via email.
Typically, the production and estimated delivery of floor mats or boot mats in Europe take 4–10 working days. During peak seasons or due to logistics carrier delays, delivery times may slightly vary. Rest assured, customers are promptly informed of any scheduling changes via email.
When are goods delivered?
Our couriers deliver products on weekdays, with some regions offering weekend delivery options. You will receive real-time updates regarding estimated delivery times through text message (SMS) and email notifications directly from our trusted shipping partner DPD.
Our couriers deliver products on weekdays, with some regions offering weekend delivery options. You will receive real-time updates regarding estimated delivery times through text message (SMS) and email notifications directly from our trusted shipping partner DPD.
Do you ship across Lithuania and Europe?
Yes, we deliver products throughout the entire European territory, as well as mainland Lithuania (excluding the Curonian Spit). You can easily review the full list of available delivery destination countries during checkout.
Yes, we deliver products throughout the entire European territory, as well as mainland Lithuania (excluding the Curonian Spit). You can easily review the full list of available delivery destination countries during checkout.
Is delivery to a parcel locker available?
Unfortunately, we cannot deliver car mats to automated parcel lockers, as our products exceed the physical compartment dimensions and require specialized transport packaging to prevent deforming.
Unfortunately, we cannot deliver car mats to automated parcel lockers, as our products exceed the physical compartment dimensions and require specialized transport packaging to prevent deforming.
How can I make payment in the online store?
Our online store offers multiple secure payment options for your convenience. You can pay via online banking, Visa, Mastercard, other standard payment cards, or through PayPal. Cash or card payment upon delivery (COD) is also available exclusively for orders within Lithuania.
Our online store offers multiple secure payment options for your convenience. You can pay via online banking, Visa, Mastercard, other standard payment cards, or through PayPal. Cash or card payment upon delivery (COD) is also available exclusively for orders within Lithuania.
How can I place an order?
To place an order on our website:
To place an order on our website:
- Browse our selection and pick your vehicle model.
- Select your preferred mat configurations, colors, and design combinations.
- Add the chosen mats to your shopping cart.
- Review your cart to ensure full accuracy.
- Proceed to checkout and provide your shipping and billing details.
- Select your preferred payment method and click "Place Order" to complete your purchase.
Upon successful placement, you will immediately receive an automated confirmation email. For further assistance, contact us at [email protected]
What is a heel pad?
The heel pad is an additional protective element for the driver's floor mat. It consists of a heavy-duty rubber pad (25 cm x 19 cm) securely affixed underneath the brake and accelerator pedals—the exact area where car mats experience the highest wear and tear. You can refer to the product photos for a visual example when configuring your mats.
The heel pad is an additional protective element for the driver's floor mat. It consists of a heavy-duty rubber pad (25 cm x 19 cm) securely affixed underneath the brake and accelerator pedals—the exact area where car mats experience the highest wear and tear. You can refer to the product photos for a visual example when configuring your mats.
Is a heel pad mandatory?
While not mandatory, a heel pad is highly recommended to ensure the maximum lifespan and optimal durability of your driver's floor mat. Choosing to include the heel pad significantly prevents the mat from wearing through over time.
While not mandatory, a heel pad is highly recommended to ensure the maximum lifespan and optimal durability of your driver's floor mat. Choosing to include the heel pad significantly prevents the mat from wearing through over time.
What is the left leg footrest for?
The left leg footrest (also known as the "lazy leg tongue") covers the designated footrest area where drivers rest their left foot. Without this protective extension, dirt and water from your shoe will inevitably leak underneath the mat onto the car's primary factory carpet. Our standard footrest tongue dimensions are 25 cm in length and 10 cm in width. For custom dimensions, please contact us at: [email protected]
The left leg footrest (also known as the "lazy leg tongue") covers the designated footrest area where drivers rest their left foot. Without this protective extension, dirt and water from your shoe will inevitably leak underneath the mat onto the car's primary factory carpet. Our standard footrest tongue dimensions are 25 cm in length and 10 cm in width. For custom dimensions, please contact us at: [email protected]
Is the price on the website for one mat or a full set?
The prices displayed on our website always represent a full cabin set of car floor mats (2 front mats and 2 rear mats, or a single connected rear mat depending on the vehicle model specification). For the luggage compartment section, the price indicates a single custom boot liner.
The prices displayed on our website always represent a full cabin set of car floor mats (2 front mats and 2 rear mats, or a single connected rear mat depending on the vehicle model specification). For the luggage compartment section, the price indicates a single custom boot liner.
How many design variations can I create for my custom mat set?
You can create your own custom mat set from a total of 561 unique design combinations. This exceptional variety is achieved by fully customizing your preferred surface texture pattern, the base color of the polymer mat, and the edge stitching color.
You can create your own custom mat set from a total of 561 unique design combinations. This exceptional variety is achieved by fully customizing your preferred surface texture pattern, the base color of the polymer mat, and the edge stitching color.