Privacy policy

Privacy Policy

1. General Provisions

This Privacy Policy explains how MB Eks Trade (company code 305453185, registered address Filaretu st. 61A-38, Vilnius, Lithuania, hereinafter – the Company) collects, uses, stores, and processes personal data when you visit our website www.topcarmats.eu, make purchases, or otherwise interact with us.

The Company ensures that all personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts.

2. Personal Data Processed

The Company may collect and process the following personal data belonging to you:

First name, last name
Email address, phone number
Delivery and (or) billing address
Payment information (e.g., when a payment is made)
IP address, device, and browser information
Browsing history and behavior on the website (using cookies)
Consents regarding newsletters or marketing

3. Purposes of Data Collection

We collect and process personal data for the following purposes:

Order acceptance, processing, and delivery
Customer service and communication
Sending marketing materials and newsletters (only with prior consent)
Website performance, analysis, and improvement purposes
Fulfillment of legal obligations (e.g., accounting, taxes)

4. Data Retention Period

Personal data is stored no longer than necessary for the specified purposes:

Order and invoice data – up to 10 years
Customer inquiries – up to 2 years after the last communication
Marketing data – until consent is withdrawn
Cookie data – according to the validity period of the specific cookie

5. Data Transfer to Third Parties

Your data may be transferred to:

Courier and logistics companies (for order delivery)
IT and website hosting service providers
Accounting and financial service companies
Payment collection service providers (e.g., Paysera, Stripe)
Marketing and analytics tool providers (e.g., Google, Meta)
State institutions, when required by applicable laws
All partners ensure adequate protection of personal data in accordance with GDPR requirements.

6. Cookies

6.1. Cookies are small text files stored on your device when you visit a website. They help ensure the functionality of the website and improve the user experience.

6.2. Types of cookies used:

Necessary – required for website functionality (e.g., shopping cart)
Analytical – help understand how visitors use the website
Marketing – used to display personalized advertising

6.3. Tools used:

Google Analytics (Google Ireland Ltd.) – an anonymous website traffic analysis tool. Privacy Policy: https://policies.google.com/privacy
Meta Pixel (Meta Platforms Ireland Ltd.) – an advertising personalization tool (Facebook, Instagram). Privacy Policy: https://www.facebook.com/privacy/policy

6.4. Cookie management:

You can change your cookie settings in your browser or delete existing cookies. Please note that if you disable necessary cookies, some website features may not function properly.

7. Your Rights

Under the GDPR, you have the right to:

Receive information about the processing of your data
Request access to your data
Require rectification or erasure of your data
Restrict or object to the processing of your data
Withdraw your marketing consent at any time
Receive your data and transfer it to another data controller
File a complaint with the State Data Protection Inspectorate (www.vdai.lrv.lt)

8. Data Security

MB Eks Trade implements appropriate technical and organizational measures (SSL certificates, access control, data encryption) to protect your personal data from unauthorized use, loss, or disclosure.

9. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

MB Eks Trade

Address: Filaretu st. 61A-38, Vilnius, Lithuania

Company code: 305453185

VAT identification number: LT100014158815

Email: [email protected]

Tel.: +370 615 36999

Website: www.topcarmats.eu

10. Changes to the Privacy Policy

MB Eks Trade reserves the right to update this Privacy Policy at any time. The updated version will always be published on the website www.topcarmats.eu